​Accessibility Statement – Aspire Fitness & Coaching

Last updated: 01/01/2026

 

At Aspire Fitness & Coaching, we want everyone to be able to access our website, classes, programmes and services as easily and independently as possible.

 

We are committed to making our content and activities more accessible over time and to supporting reasonable adjustments where we can.

​

1. Our Commitment

 

We aim to:

 

• Make our website usable for as many people as possible

• Provide clear information in plain English

• Offer reasonable adjustments in classes and programmes where we are able to

• Listen, learn and improve when people tell us they are experiencing barriers

 

We know we are not perfect, and this is an ongoing process.

​​

2. Scope

 

This statement applies to:

 

• The Aspire Fitness & Coaching website hosted on www.aspirefitnessandcoaching.co.uk

• Our online content related to Aspire Fitness & Coaching (e.g. booking forms, information pages, digital resources)

• Information and communication we provide about our in-person classes, programmes and events

 

Some third-party tools and platforms we use (for example, booking systems, video hosting or social media) will have their own accessibility features and limitations.

​​

3. Website Accessibility

 

We use the Wix platform and aim to follow good practice for accessibility, including:

 

• Using clear headings and structured content

• Writing in plain, conversational English where possible

• Providing good contrast between text and background

• Making text resizable using your browser settings

• Avoiding excessive use of all-caps or tiny fonts

• Using meaningful link text (e.g. “Book a Class” rather than “Click here”)

• Adding alternative text (“alt text”) to images where it helps explain the content

 

We are working towards:

 

• Ensuring all new content is created with accessibility in mind

• Gradually improving older pages and media where possible

 

If you are having difficulty using the website, please let us know (see section 7).

​​

4. Online Content & Digital Resources

 

Our online content may include:

 

• Class and programme information pages

• Booking forms and confirmation emails

• Digital guides, resources or downloads

• Videos and recorded workouts

 

We aim to:

 

• Use clear fonts and layouts

• Keep sentences and paragraphs reasonably short

• Avoid flashing or overly distracting content

• Provide key information in text form, even where there is video or imagery

 

Where possible, we will work towards:

 

• Including captions or subtitles on video content

• Ensuring important information is not only shown in images

• Making PDFs or downloads more accessible over time

​

5. In-Person Classes & Programmes

 

We know accessibility is not just about websites, it’s about real people in real spaces.

 

If you would like to attend a class or programme and have a disability, health condition, pregnancy, postnatal needs, sensory needs, mental health needs, or any other support requirements, please contact us in advance where possible.

 

Depending on the venue and type of class, we may be able to:

 

• Adjust exercises or provide lower-impact options

• Offer extra explanation or demonstrations

• Give you a spot near the instructor or exit

• Allow a carer or support person to attend with you (subject to space and venue rules)

• Plan for things like breaks, quieter spaces or seating where appropriate

 

Some venue accessibility (e.g. step-free access, toilets, parking) may be outside our direct control, but we will always try to:

 

• Explain what the venue is like as clearly as we can

• Help you decide if it meets your needs

• Suggest alternative options where available

​

6. Limitations & Areas We’re Working On

 

We are aware of some potential limitations, such as:

 

• Older content that may not fully meet current accessibility best practice

• Some videos that may not yet have captions or transcripts

• Third-party platforms (e.g. booking systems, payment providers, social media) that we do not fully control

• Limited capacity as a small business to make every change immediately

 

We are committed to improving accessibility gradually and realistically, and we value feedback that helps us prioritise.​

​

7. Feedback & Contact

 

If you:

 

• Have difficulty using our website

• Need information in a different format (for example, larger print, simplified wording, or email instead of form)

• Want to discuss accessibility needs for a class or programme

• Have suggestions on how we can improve

 

please contact:

 

Aspire Fitness & Coaching

Email: aspirefitnessandcoaching@gmail.com

Phone: 07725476114

Address/Area: Aspire Fitness & Coaching, Colwyn Bay Community Hwb & Foodbank, 9 Rhiw Road, Colwyn Bay, Conwy, LL29 7TE

 

Please tell us:

 

• What you were trying to do

• What went wrong, or what barrier you experienced

• Any adjustments you think might help

 

We will do our best to respond and find a practical solution where we can.

​​

8. Enforcement & Further Action

 

If you are unhappy with our response or how we handle an accessibility issue, you may be able to seek advice from organisations that support disabled people’s rights and accessibility in the UK.​

​

9. Ongoing Review

 

We will review this Accessibility Statement periodically and update it as our website, services and accessibility work evolves.

 

Last updated: 01/01/2026